Why Au Terre

Why choose Au Terre?

We desire to build solid, lasting relationships with our property owners by helping them achieve their short and long-term real estate property goals, build their property investment portfolios and design real estate strategies to create wealth.

 

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Goal-Driven Real Estate Property Management

What you can expect from Au Terre:

• We meet with you and learn about your property investment objectives, property goals, holding period and exit strategies.
• We identify opportunities to increase property value with improved tenant quality, proactive maintenance, professional leasing, necessary renovations and identify savings that lead to increased cash flow.
• We perform our due diligence to understand your property's physical and financial condition.

Benefits:

We find out what is important to you and manage toward that goal.

 

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Our People — Competent, Qualified, Genuine

What you can expect from Au Terre:

• We create and foster close relationships with our property owners.
• We are real estate property management professionals with years of know-how, expertise and experience.
• We know what works and what does not.
• Our people take a hands-on, roll-up-your-sleeves approach to property management. We have the necessary eye for detail to create value.

Benefits:

Central point of accountability to implement and execute your property goals .

 

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Leasing Expertise and Experience

What you can expect from Au Terre:

• Lease rates are established after a comprehensive rental market analysis.
• Using our technology, we aggressively market the property. We generate traffic by posting your listing on Internet websites and other advertising venues.
• Your property is shown personally and continuously by appointment to a specific, limited number of people per appointment.
• We combine the speed and efficiency of advanced technology and the experience of seasoned professionals to quickly find the appropriate tenants who will care for the property, pay on time and stay longer.

Benefits: Lower turnover costs. This is the key to profitability!

 

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Customer Service

What you can expect from Au Terre:

• Communication is key to success in every business, especially a service business such as real estate property management.
• We have a great sense of urgency. Fast responses to our clients, tenants and vendors are the key to professionalism and maximizing the return on investment.
• We know that our intense commitment to service helps us establish trust and credibility. This commitment instills confidence in how we operate and allows us to earn your business year after year.

Benefits: Good communication means efficiently staying on track with the owner's goals.

 

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Advanced Technology

Integrated Accounting

• Accurate and transparent accounting, reporting and administration
• Best in class, on-demand reporting that includes financial and accounting information, maintenance records and tenant information
• Detailed monthly statements showing all rental income and disbursements, a year-end summary statement and a 1099 to owners
• Standard core reporting package with flexible customization
  • Accounting detail (balance sheet, income statement, etc.)
  • Property detail (maintenance logs, etc.)
  • Resident detail (rent roll, tenant profile, etc.)

Integrated Marketing

• Vacancies tracked electronically and posted to our own website, Craigslist and other Internet rental websites.
• Web-based property management tools
• Data can be accessed in the field anytime, anywhere
• Online payments available for owners, tenants and vendors

Online Payments

• Owners
• Tenants
• Vendors

Online portal

• Owners:
  • Online owner payments via electronic funds transfer
  • On demand access to reports
  • Owner statements, reports and news
    
    
• Tenants
  • Online rent collection – ACH capable
  • Online rental applications
  • Electronic submission of maintenance requests
  • Community links
  • Renter information

Benefits:

More efficient service for owners and tenants. Issues are addressed faster and properties marketed more effectively.

 

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Proactive Maintenance

What you can expect from Au Terre:

• Proactive maintenance strategy is specifically designed for each property's individual needs.
• Regular onsite visits create an intimate understanding of each property.
• Properties are monitored for future problems.
• Maintenance requests are tracked by advanced real estate property management software. Monitoring occurs from the point where the requests are first reported, to the scheduled start of work and through completion and follow-up.
• Emergency maintenance available 24/7/365.

Benefits:

Timely response, full accountability and quick repairs yield higher occupancy and lower tenant turnover.

 

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Fee Structure

What you can expect from Au Terre:

• Straight forward and easy to understand cost-effective fee structure
• No junk fees, hidden charges, surcharges, cost add-ons, etc.

Benefits:

Financial alignment with our property owners with no unpleasant surprises.